Development & Communications Manager
Louisville, KY
Full Time
Mid Level
Wellspring Agency Overview:
Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral health, housing, & employment services. We believe recovery is possible for all people with psychiatric disabilities.
Wellspring’s recovery-oriented programming incorporates person-centered care & utilizes a multi-disciplinary approach. We provide high quality housing assuring opportunities for community integration that enhances our neighborhoods.
Wellspring’s success depends on qualified & dedicated staff; those committed to providing excellent service to our clients, each other, & the community. We value Diversity, Equity, & Inclusion and encourage all people to join us.
What our employees say about Wellspring!
Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral health, housing, & employment services. We believe recovery is possible for all people with psychiatric disabilities.
Wellspring’s recovery-oriented programming incorporates person-centered care & utilizes a multi-disciplinary approach. We provide high quality housing assuring opportunities for community integration that enhances our neighborhoods.
Wellspring’s success depends on qualified & dedicated staff; those committed to providing excellent service to our clients, each other, & the community. We value Diversity, Equity, & Inclusion and encourage all people to join us.
What our employees say about Wellspring!

Development & Communications Manager
The Development & Communications Manager is an integral member of the Development Department’s work to advance Wellspring’s mission via soliciting and securing monetary and material gifts, promoting Wellspring throughout the community, and increasing awareness of mental illness recovery. The scope of work includes donor stewardship, event management, external and internal communications, PR/marketing, volunteer coordination and general development-oriented administrative activities.Development & Communications Manager Duties and Responsibilities
Marketing & Communications
- Collaborates with the Development & Communications Director to create content for and design newsletters, appeals, and other printed and online materials. Helps to layout these materials in an aesthetically pleasing way.
- Works with the Development & Communications Director to ensure that all internal and external written materials reflect and support Wellspring’s standards, values, and goals and that all content is accurately written and presented.
- Works closely with agency staff and volunteers to support the agency’s marketing/community education campaign by assuring that appropriate materials are available and logistical support is provided.
- Assures that agency’s website and social media content is current, accurate and well-designed, consistent with the Wellspring brand. Works to grow followers through Wellspring’s social media and mail/email distributions.
- Works to raise awareness of the agency and its mission, through speaking engagements, volunteer opportunities & community partnerships, developing PR strategies, campaigns, and initiatives.
- Assists in content (i.e., videos, client stories, etc.) creation for newsletters, special events, website and social media.
- Maintains effective working relationships with local and municipal government officials and media representatives.
- Works closely with the Development & Communications Director to monitor and steward annual institutional and individual donors, including donor recognition, acknowledgment, and ongoing cultivation.
- Develops and manages the preparation of required reports including donor database lists, mailing reports, gift reports and other lists and reports as needed.
- Works with the Development & Communications Director to develop a plan for personal meetings between agency funders and Wellspring’s board members, management, and program staff as appropriate. Monitors the schedule and provides support, as needed, to those involved in the meetings.
- Works with the Development & Communications Director to build and maintain accuracy in all data base content, including the creation of personal histories of current and potential donors to recognize significant event dates (i.e., birthdays, anniversaries, etc.) Prepares personalized letters, notes, greeting cards etc. to observe these occasions and to express appropriate sentiments as needed.
- Works with Development & Communications Director to develop templates of donation thank you and acknowledgement letters for all types of donations; vary documents to generate individualized thank you letters according to relationships, level of giving, and other special considerations.
- Demonstrates effective use of critical thinking skills and sensitivity by appropriately tailoring the message in all written and verbal communications.
- Works with the Development & Communications Director to plan and implement direct mail campaigns.
- Identifies Wellspring’s various constituencies and develops a plan for targeted mail appeals at strategically determined times throughout the year.
- Manages e-newsletter content calendar and topics, creates e-newsletter, and manages distribution list.
- Works with the Development & Communications Director to plan, develop and implement department-wide activities to ensure coordination and effectiveness of Wellspring’s overall fundraising efforts.
- Assists in the planning and implementation of special events, including but not limited to the Annual Derby Preview Party; attends all special events to provide support to staff and volunteers. Actively engages with guests to further relationships.
- Shares responsibility for developing and adhering to event budgets, department budget and for meeting fundraising goals.
- Works closely and in partnership with event volunteers, including event chairs and event committee members, providing leadership and support as appropriate.
- Cultivates relationships with donors, prospective donors, sponsors, vendors, and other businesses in support of Wellspring events.
- Maintains departmental files and supplies to assure quick access to information and timely work production.
- Other responsibilities as assigned.
Development & Communications Manager Qualifications and Requirements
- Experience in Communications, Marketing and/or Fund Development.
- Two years of related experience in nonprofit fundraising or Communications field is preferred.
- Experience with graphic design and special event planning is preferred.
- Should have good working knowledge of fundraising practices, principles, and ethics.
- A Bachelor's Degree is preferred.
Salary / Other Benefits
- $45,000 - $55,000
- Mileage reimbursement for work related travel.
What you will receive as a full-time team member at Wellspring
At Wellspring, we offer more than 40 hours and a paycheck. We change the lives of our clients and colleagues every day. Be an even bigger force for good in the world: complete your application today! Wellspring offers great benefits for full time employees and their families. These benefits include:
- Medical, dental and vision insurance
- Life insurance
- Short- and Long-term Disability
- Option for a 401(K) Retirement plan with employer match
- Generous paid holidays and vacation
- Other benefits include Employee Assistance Program (EAP),
Flexible Spending Account (FSA), Health Reimbursement
Account (HRA) and more
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